Contact Us



By Mail:
Nelson Mandela Bay Municipality
Port Elizabeth
6000

SWITCHBOARD
041 506 1911

ALL SERVICES (Toll Free – 24/7)
0800 20 5050
(Please follow the prompts as stated below)

YOU MIGHT ALSO

LIKE …

Press 1:   For Municipal Account Queries – email us
8:00 - 16:30

Press 2:  For Water, Sanitation – email us
24/7


Press 3:  For Electricity queries – email us
8:00 - 22:00


Press 4:  To Report Vandalism – email us

24/7

Press 6:  All Other Service delivery matters – email us
8:00 – 16:30


Press 7:  For information on other departments – email us
8:00 – 16:30


RATE OUR SERVICE

Click report QUALITY Service
QUALITY SERVICE

Please click on the face icons and provide detailed information so that we can give credit where credit is due or successfully pursue poor service delivery matters

Report POOR service
POOR SERVICE

ESCALATION OF LOGGED CALLS WITH A REFERENCE NUMBER: RAPID RESPONSE TASK TEAM

041 505 4439 (o/h)  082 520 1256 (24/7 - emergency) 

Email: RRTT

Click to learn more about escalation of calls

Rapid Response Task Team

Please click on one of the top icons to report something, OR

  click here to view the Help page on the following subjects:

REPORT / REQUEST / APPLY / PAY / KNOW MORE

 Click to go to the help module 

               How can we help?
        

STAFF RELATED MATTERS

041 506 5333 (24/7)

Send email: Service Delivery related problems

Click to find documents in the Document LibraryDocument Library

ACCESS TO INFORMATION

Download application form

View process of application for information not on the municipal website.

   Questions and Answers



 

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